Starter wording — being checked by a solicitor before launch.
This policy explains how TradesView ("we", "us") uses your personal data. We are the data controller for the data described here, under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What we collect
- Account details: name, email, phone number and account type.
- Tradesperson details: business name, trades, area, videos, photos and credential documents such as insurance certificates.
- Enquiries, messages, quotes, contracts and reviews you send through TradesView.
- Payment records for paid plans. Card details are handled by our payment provider, not stored by us.
- Technical data such as IP address (including when signing a contract) and, if you agree, analytics cookies.
Why we use it, and our lawful basis
- To run your account and the marketplace — performance of a contract.
- To check tradespeople's credentials and keep the platform safe — legitimate interests.
- To keep financial records — legal obligation.
- Optional analytics — your consent, which you can withdraw at any time.
Who we share it with
The tradesperson or homeowner you're dealing with; our hosting, database, email and payment providers, who act on our instructions; and authorities where the law requires it. We don't sell your data.
How long we keep it
For as long as your account is open, then up to 6 years for financial and contract records, as UK tax law requires. Other data is deleted or anonymised when you delete your account.
Your rights
You can ask to see, correct, delete or move your data, object to how we use it, or withdraw consent. You can download or delete your data yourself from your account settings. You can also complain to the Information Commissioner's Office (ico.org.uk).
Contact
For any privacy question, contact us.